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What should I do if something has gone wrong with my enrolment?

You can contact the Enrolment Office. E-mail:, tel: +31 (0)88 989 30 39.

Who can help me with questions about living in Maastricht?

A lot of information can be found on

Who should I turn to if I have questions about student finance and child support?

More information can be found here or contact the student counsellor.

What should I do if I have questions about exemptions?

You will receive information about exemptions and how to request for an exemption at the start of the academic year.

Where can I take English/Dutch lessons and how much does that cost?

Zuyd offers a ‘Survival Dutch Kit’: this is a short, free Dutch course for Erasmus students. In October or November, students receive an invitation for this course by e-mail. Students of Conservatorium Maastricht can also take free English lessons at the Conservatorium. Zuyd also offers courses in German, English, or French, and Dutch as a second language courses (NT2) for foreign students. All language courses are open to international students. For more information, contact

Where can I get help in organising my study?

Zuyd offers extra courses such as time management, speed reading, mind mapping, see
Zuydnet is only accessible with a Zuyd Account which students will receive after registration.

I need proof of enrollment, where can I get it?

You can go to Osiris Student and download it yourself.